Data Center Technician
Amazon Web Services (AWS) is on a mission to help our customers innovate faster and easier.
Our global team of diverse builders continuously accelerate the pace of cutting-edge cloud technology to help millions of businesses achieve their goals.
We're reshaping the IT industry so our partners can revolutionize the global marketplace.
Let's build the future together.
We are looking for a Data Center Technician, to be the primary resolver for a support team.
The Data Center Technician is skilled at troubleshooting hardware based problems.
We are looking for you e to troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to:
hardware, fiber, networking, and related problems.
With increased knowledge and experience you become an escalation point for junior technicians and become responsible for creating and maintaining documentation on technologies you support.
Issues are escalated to the appropriate resolver groups when necessary.
You understand common IT principles like computer architecture and the OSI model and are able to apply them to finding solutions to problems.
You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
You are able to execute small projects on your own and work with your manager in planning and executing larger local projects.
You act as an escalation point for junior technicians.
You understand all aspects of the equipment you support.
This position will fill an opening at one of multiple separate sites.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
24/7 shift coverage is required and may include up to 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks, and may change based on the needs of the business.
This position may involve a night shift.
Travel may be required up to 10% of the time.
This position requires the ability to lift up to 40 lbs.
and work in a cramped and/or elevated environment.
This position receives a one-time, Relocation Bonus of $22K
Disclaimer:
additional relocation will not be offered for these roles.
The Relocation Bonus is intended to cover any relocation expenses and provide a larger upfront incentive for new Employees.
This lump sum will be paid out within first 30 days of employment and is subject to applicable tax.
Here at AWS, we embrace our differences.
We are committed to furthering our culture of inclusion.
We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.
We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.
Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Mentorship & Career GrowthWe have a career path for you no matter what stage you're in when you start here.
We're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our global team of diverse builders continuously accelerate the pace of cutting-edge cloud technology to help millions of businesses achieve their goals.
We're reshaping the IT industry so our partners can revolutionize the global marketplace.
Let's build the future together.
We are looking for a Data Center Technician, to be the primary resolver for a support team.
The Data Center Technician is skilled at troubleshooting hardware based problems.
We are looking for you e to troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to:
hardware, fiber, networking, and related problems.
With increased knowledge and experience you become an escalation point for junior technicians and become responsible for creating and maintaining documentation on technologies you support.
Issues are escalated to the appropriate resolver groups when necessary.
You understand common IT principles like computer architecture and the OSI model and are able to apply them to finding solutions to problems.
You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
You are able to execute small projects on your own and work with your manager in planning and executing larger local projects.
You act as an escalation point for junior technicians.
You understand all aspects of the equipment you support.
This position will fill an opening at one of multiple separate sites.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
24/7 shift coverage is required and may include up to 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks, and may change based on the needs of the business.
This position may involve a night shift.
Travel may be required up to 10% of the time.
This position requires the ability to lift up to 40 lbs.
and work in a cramped and/or elevated environment.
This position receives a one-time, Relocation Bonus of $22K
Disclaimer:
additional relocation will not be offered for these roles.
The Relocation Bonus is intended to cover any relocation expenses and provide a larger upfront incentive for new Employees.
This lump sum will be paid out within first 30 days of employment and is subject to applicable tax.
Here at AWS, we embrace our differences.
We are committed to furthering our culture of inclusion.
We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.
We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.
Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Mentorship & Career GrowthWe have a career path for you no matter what stage you're in when you start here.
We're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Estimated Salary: $20 to $28 per hour based on qualifications.
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