Sales Operations Coordinator
About Nuevo Garcia FoodsAt Nuevo Garcia Foods, we approach every day with a focus on preserving our legacy originally created by the Garcia family over 60 years ago, while uncovering new ways to win and drive sustainable, profitable growth as we establish the future of our company.
We are committed to adding value in the marketplace through strategic and focused growth that leverages our core competencies, portfolio of products, and leadership experience.
The RoleThe Sales Operations Coordinator will be responsible for supporting the sales team by leading and facilitating collaborative efforts among all internal departments to ensure targeted objectives are on track.
This role will provide professional & effective customer service to new and existing customers while serving as a key contact for our customers including grocery retailers, distributors, co-pack & food service accounts.
The company is in a new season of building & scaling the business, and this role will require the ability to grow at a rapid rate.
Additionally, this position will help manage customer orders, assisting with proposals for prospective accounts, maintain and update contract pricing and sales documents, generate weekly and monthly reports, and participate in the implementation of new accounts, projects, and tradeshows as needed.
As Sales Operations Coordinator, you will have an in-depth knowledge of our company products to assist the Sales Leadership Team in growing sales, assist in product selection, secure special pricing, ensure order fulfillment accuracy, help build strong relationships with all customer accounts, and assist with key partnerships including the Culinary Institute of America.
Essential Duties and
Responsibilities:
Develop and maintain customer relationships, with an emphasis on supporting key retail partner, H-E-B, on private label, and branded business needs.
Manage incoming customer POs via EDI, email and/or phone (confirming receipt, validating quantities & accurate pricing).
Coordinate with Operations, Accounting, and Warehouse team, customers, and brokers on revising PO's and communicating delays or short ships, including managing PO maintenance forms & other required documentation.
Setup promotions with HEB (and other accounts as needed) on branded items and monitor warehouse movement reports on a weekly Assist with weekly internal sales reporting by customer & product type.
Coordinate with Chief Customer Officer on communication with brokers regarding new item launches, sell sheet updates, order timing and shifts, promotions, deductions, account setup and any vendor setup required to maintain customer Develop and become knowledgeable of company processes and products.
Receive, investigate, and respond to all customer inquiries regarding products, orders, and complaints.
Develop and update monthly management syndicated performance reports utilizing customer POS systems and IRI data through SPINS.
Create new item UPC's and update sell sheets, price lists, images, spec documents for the product portfolio, and communicate this type of info to all customers, brokers, and sales reps.
Create Retailer folders with all relevant customer info (contact info, items carried, retail pricing, photos of items on shelf, payment terms, supplier agreement, and broker information, if applicable, etc.
) and ensure they are up to date on the company shared drive.
Communicate and provide Accounting with documents for new customer setups and changes for existing customers in ERP system.
Manage and coordinate food tradeshows and/or attend trade shows as delegated by salesmanagement.
Manage all incoming sample requests with Warehouse team and ensure Sales team is provided tracking info with each request.
Coordinate and maintain master promotional planner for production planning and communicate to Operations team.
Develop and maintain relationships with operations and accounting teams.
Assist Sales team with ad hoc requests.
Other duties as assigned.
Job Requirements:
To perform this position successfully, the individual must be able to perform each job duty satisfactorily.
The requirements listed above are representative of the knowledge, skills, and/or abilities required.
Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.
Required Knowledge, Skills & Abilities:
Syndicated data and understanding of customer specific systems (IRI,AC Nielsen, SPINS) required Strongtechnical,analytical and systems skills are required (ability to analyze data from numerous sources, draw conclusions, and make recommendations).
Prior experience working in ERP systems (Sage preferred).
Prior experience working in EDI.
Priorexperience working with tight deadlines and demonstrated responsibility for accuracy and timeliness for work Mustbe able to convey information to all levels of the organization in a clear,focused,and concise Detailed oriented, organized, and strong analytical thinker.
Highly motivated, reliable, and resourceful professional with practical sales experience.
Ability to learn quickly, work independently, multi-task and prioritize under pressure.
Ability to adapt to changing circumstances.
Strong interpersonal and communication skills.
Able to work effectively with cross-functional teams.
Entrepreneurial spirit.
Education and
Experience:
Minimum 3 years' experience in CPG environment.
Sales or Accounting support experience preferred Direct experience working with H-E-B preferred Bachelor'sDegreein the field of Accounting, Finance, Marketing, Business Administration or Business Management preferred Proficient in Microsoft Word, Power Point, Excel required Bilingual in Spanish a plus Compensation:
Salary, from $65,000 (based on experience)
Benefits:
Health insurance, Dental and Vision insurancePaid time offJob Type:
Full-timeLicense/Certification:
Driver's LicenseMust be able to pass background check and drug screenWork Type:
Onsite Recommended Skills Adaptability Attention To Detail Business Administration Business Management Business Requirements Creativity Estimated Salary: $20 to $28 per hour based on qualifications.
We are committed to adding value in the marketplace through strategic and focused growth that leverages our core competencies, portfolio of products, and leadership experience.
The RoleThe Sales Operations Coordinator will be responsible for supporting the sales team by leading and facilitating collaborative efforts among all internal departments to ensure targeted objectives are on track.
This role will provide professional & effective customer service to new and existing customers while serving as a key contact for our customers including grocery retailers, distributors, co-pack & food service accounts.
The company is in a new season of building & scaling the business, and this role will require the ability to grow at a rapid rate.
Additionally, this position will help manage customer orders, assisting with proposals for prospective accounts, maintain and update contract pricing and sales documents, generate weekly and monthly reports, and participate in the implementation of new accounts, projects, and tradeshows as needed.
As Sales Operations Coordinator, you will have an in-depth knowledge of our company products to assist the Sales Leadership Team in growing sales, assist in product selection, secure special pricing, ensure order fulfillment accuracy, help build strong relationships with all customer accounts, and assist with key partnerships including the Culinary Institute of America.
Essential Duties and
Responsibilities:
Develop and maintain customer relationships, with an emphasis on supporting key retail partner, H-E-B, on private label, and branded business needs.
Manage incoming customer POs via EDI, email and/or phone (confirming receipt, validating quantities & accurate pricing).
Coordinate with Operations, Accounting, and Warehouse team, customers, and brokers on revising PO's and communicating delays or short ships, including managing PO maintenance forms & other required documentation.
Setup promotions with HEB (and other accounts as needed) on branded items and monitor warehouse movement reports on a weekly Assist with weekly internal sales reporting by customer & product type.
Coordinate with Chief Customer Officer on communication with brokers regarding new item launches, sell sheet updates, order timing and shifts, promotions, deductions, account setup and any vendor setup required to maintain customer Develop and become knowledgeable of company processes and products.
Receive, investigate, and respond to all customer inquiries regarding products, orders, and complaints.
Develop and update monthly management syndicated performance reports utilizing customer POS systems and IRI data through SPINS.
Create new item UPC's and update sell sheets, price lists, images, spec documents for the product portfolio, and communicate this type of info to all customers, brokers, and sales reps.
Create Retailer folders with all relevant customer info (contact info, items carried, retail pricing, photos of items on shelf, payment terms, supplier agreement, and broker information, if applicable, etc.
) and ensure they are up to date on the company shared drive.
Communicate and provide Accounting with documents for new customer setups and changes for existing customers in ERP system.
Manage and coordinate food tradeshows and/or attend trade shows as delegated by salesmanagement.
Manage all incoming sample requests with Warehouse team and ensure Sales team is provided tracking info with each request.
Coordinate and maintain master promotional planner for production planning and communicate to Operations team.
Develop and maintain relationships with operations and accounting teams.
Assist Sales team with ad hoc requests.
Other duties as assigned.
Job Requirements:
To perform this position successfully, the individual must be able to perform each job duty satisfactorily.
The requirements listed above are representative of the knowledge, skills, and/or abilities required.
Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.
Required Knowledge, Skills & Abilities:
Syndicated data and understanding of customer specific systems (IRI,AC Nielsen, SPINS) required Strongtechnical,analytical and systems skills are required (ability to analyze data from numerous sources, draw conclusions, and make recommendations).
Prior experience working in ERP systems (Sage preferred).
Prior experience working in EDI.
Priorexperience working with tight deadlines and demonstrated responsibility for accuracy and timeliness for work Mustbe able to convey information to all levels of the organization in a clear,focused,and concise Detailed oriented, organized, and strong analytical thinker.
Highly motivated, reliable, and resourceful professional with practical sales experience.
Ability to learn quickly, work independently, multi-task and prioritize under pressure.
Ability to adapt to changing circumstances.
Strong interpersonal and communication skills.
Able to work effectively with cross-functional teams.
Entrepreneurial spirit.
Education and
Experience:
Minimum 3 years' experience in CPG environment.
Sales or Accounting support experience preferred Direct experience working with H-E-B preferred Bachelor'sDegreein the field of Accounting, Finance, Marketing, Business Administration or Business Management preferred Proficient in Microsoft Word, Power Point, Excel required Bilingual in Spanish a plus Compensation:
Salary, from $65,000 (based on experience)
Benefits:
Health insurance, Dental and Vision insurancePaid time offJob Type:
Full-timeLicense/Certification:
Driver's LicenseMust be able to pass background check and drug screenWork Type:
Onsite Recommended Skills Adaptability Attention To Detail Business Administration Business Management Business Requirements Creativity Estimated Salary: $20 to $28 per hour based on qualifications.
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