Customer Service Representative
Customer Service Representative - San Antonio, TXSalary:
$16.
75/hour
benefits Location:
3 months onsite, then work from home.
Must live in the San Antonio area.
Shift:
M-F, 11am-8pm CST Job
Summary:
This position is responsible for providing superior customer support to an active inbound queue.
This role requires excellent attention to detail, listening, and communication to both the customer and members of the team Job
Responsibilities:
Focus on providing 5-star customer services to both internal and external customers.
Handle inbound/outbound calls to assist clients.
Create a troubleshooting ticket, if FCR wasn't accomplished.
Update customer notes within company database.
Respond to internal instant messages and emails.
Utilize enrollment tools to assist potential users with new accounts.
Qualifications:
High School diploma or GED.
1 year of call center experience.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
45 WPM About the Company:
Our client offers a complete suite of interactive application service provider (internet based) solutions, allowing for patient care from the point of contact in the physician's office to receiving payment from the insurance companies and providing overall care management from the IPAs and Health Plans.
Recommended Skills Active Listening Attention To Detail Call Centers Customer Service Databases Problem Solving Estimated Salary: $20 to $28 per hour based on qualifications.
$16.
75/hour
benefits Location:
3 months onsite, then work from home.
Must live in the San Antonio area.
Shift:
M-F, 11am-8pm CST Job
Summary:
This position is responsible for providing superior customer support to an active inbound queue.
This role requires excellent attention to detail, listening, and communication to both the customer and members of the team Job
Responsibilities:
Focus on providing 5-star customer services to both internal and external customers.
Handle inbound/outbound calls to assist clients.
Create a troubleshooting ticket, if FCR wasn't accomplished.
Update customer notes within company database.
Respond to internal instant messages and emails.
Utilize enrollment tools to assist potential users with new accounts.
Qualifications:
High School diploma or GED.
1 year of call center experience.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
45 WPM About the Company:
Our client offers a complete suite of interactive application service provider (internet based) solutions, allowing for patient care from the point of contact in the physician's office to receiving payment from the insurance companies and providing overall care management from the IPAs and Health Plans.
Recommended Skills Active Listening Attention To Detail Call Centers Customer Service Databases Problem Solving Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
