Dispatcher/Customer Service
Mueller & Wilson, Inc.
Mueller & Wilson, Inc.
San Antonio, TX San Antonio, TX Full-time Full-time $21 - $22 an hour $21 - $22 an hour 6 days ago 6 days ago 6 days ago MWI is a 70 year old San Antonio based Mechanical Services Company committed to Integrity, Technical Excellence, Passion for the Job and Teamwork.
Our values help us build durable relationships with customers who trust us.
The Dispatcher/Customer Service role is responsible for updating customer job tracking portals in concert with MWI's job management system, as well as acting as a backup dispatcher for MWI's Facility Service Group.
This position requires a highly detailed and reliable person who is team oriented and has good computer skills as well as experience dispatching.
Essential Duties:
Maintain and update client online portals, ensuring accurate and up to date information for MWI customers Upload documents, schedules and project details Onboard new customers, ensuring all necessary forms and paperwork are completed Furnish new customers with W-9 forms, ensure customer tax status documentation is in order Professionally answer incoming calls, direct calls to appropriate team members and assist with general inquiries Perform other duties as required to support the Accounting Department Requirements:
3 years experience in client portal management, preferably in the mechanical service industry Strong organizational skills and attention to detail Excellent verbal and written communication skills Proficient in MS Work, Outlook, Excel Job Type:
Full-time Pay:
$21.
00 - $22.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Paid sick time Paid time off Vision insurance Experience level:
3 years Physical setting:
Office Schedule:
Monday to Friday
Experience:
Client services:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Mueller & Wilson, Inc.
San Antonio, TX San Antonio, TX Full-time Full-time $21 - $22 an hour $21 - $22 an hour 6 days ago 6 days ago 6 days ago MWI is a 70 year old San Antonio based Mechanical Services Company committed to Integrity, Technical Excellence, Passion for the Job and Teamwork.
Our values help us build durable relationships with customers who trust us.
The Dispatcher/Customer Service role is responsible for updating customer job tracking portals in concert with MWI's job management system, as well as acting as a backup dispatcher for MWI's Facility Service Group.
This position requires a highly detailed and reliable person who is team oriented and has good computer skills as well as experience dispatching.
Essential Duties:
Maintain and update client online portals, ensuring accurate and up to date information for MWI customers Upload documents, schedules and project details Onboard new customers, ensuring all necessary forms and paperwork are completed Furnish new customers with W-9 forms, ensure customer tax status documentation is in order Professionally answer incoming calls, direct calls to appropriate team members and assist with general inquiries Perform other duties as required to support the Accounting Department Requirements:
3 years experience in client portal management, preferably in the mechanical service industry Strong organizational skills and attention to detail Excellent verbal and written communication skills Proficient in MS Work, Outlook, Excel Job Type:
Full-time Pay:
$21.
00 - $22.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Paid sick time Paid time off Vision insurance Experience level:
3 years Physical setting:
Office Schedule:
Monday to Friday
Experience:
Client services:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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