Student Support Services Coordinator
3.
9 San Antonio, TX San Antonio, TX Full-time Full-time $20 - $23 an hour $20 - $23 an hour 9 hours ago 9 hours ago 9 hours ago Who We Are HarperRand specializes in administering healthcare training programs for public institutions in California and Texas.
We provide affordable, fast-paced programs that positively impact the lives of students and the communities we serve together.
Having started in 2013, our team has a great amount of experience helping public institutions expand their healthcare program offerings to meet the demands of businesses in the local community.
Since our start, HarperRand has grown over 30% each year.
We've added new locations country-wide and created new career opportunities to strengthen our team and continue our mission of providing students with high-quality affordable healthcare career education programs and to help build the essential workforce.
Our Culture At HarperRand, our mission is to create and sustain a culture based on our core values of Trust, Loyalty, Teamwork, Commitment, Consistency, Honesty, and Expertise.
Upholding these values is the cornerstone of our success in cultivating a culture that develops strong and genuine working relationships.
We strive to empower our employees to do their best work through personal growth and development.
We've fostered a culture that promotes constructive discussion and the prioritization of student success.
We discourage departmental silos and encourage constructive feedback and ideas from all individuals in the company.
Who We're Looking For We are looking for an enthusiastic and self-motivated full-time Student Support Services Coordinator to join our team at our Live Oak, Texas location.
We are interested in candidates who are looking to work for a company that is passionate about changing lives and helping build the essential workforce! The schedule for this role is Monday through Thursday from 11 AM to 7 PM and Friday from 11 AM to 3 PM.
The Student Support Services Coordinator's duties and responsibilities include:
Supports the new student enrollment process by answering incoming student questions, provide a thorough review of program, tuition and associated costs Delivers program information via telephone and written materials, communicating school policies, processes and procedures.
Addresses issues or concerns regarding cost, financing, dress code, curriculum, tutoring, testing procedures, enrollment paperwork information, cancellation policy, or other related items Maintains CRM database to company standards.
Perform the functions of the job while remaining compliant with organizational policies as well as state, federal and other regulatory bodies Participates in and suggests recruitment/outreach activities Performs administrative tasks associated with department activities Maintains professional knowledge in applicable areas Travels to various locations for training and support as necessary Assists Regional Director of Texas and Vice President of Texas as necessary This role requires the following qualifications and skills:
EDUCATION:
High School diploma.
Related area and/or equivalent experience and training preferred SPECIALIZED SOFTWARE OR SKILLS:
MS 365 Office Suite BILINGUAL:
English and Spanish preferred YEARS OF
Experience:
2
years customer service; school admissions experience preferred 1 year of sales experience preferred Customer Service/Communication Skills:
Strong ability to talk, listen and help resolved conflicts with customers.
Highly effective listening skills matched with the ability to communicate in a clear and friendly manner.
When communicating in writing via email or live chat, you will need to be able to communicate professionally and use correct grammar.
Patience:
Possess the ability to stay polite, even in stressful situations.
Problem-Solving Skills:
Creatively manage challenges, understand available resources and assist students and employees with their issues.
Why You Should Work With Us We offer generous pay along with health benefits we are proud of.
Our health benefits include medical, dental, vision, and complimentary life insurance plans.
We offer discretionary bonuses, raises, and promotions based on company and personal performance.
We are known for rewarding our employees and sharing our successes with the team.
We value work-life balance and self-care.
Our work schedule is based on a 34-hour work week giving our employees more time to take care of personal needs.
It's the perfect time to join our team.
We're at an exciting time in our company's history.
Come be a part of our amazing growth and help develop the heroes of tomorrow.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 San Antonio, TX San Antonio, TX Full-time Full-time $20 - $23 an hour $20 - $23 an hour 9 hours ago 9 hours ago 9 hours ago Who We Are HarperRand specializes in administering healthcare training programs for public institutions in California and Texas.
We provide affordable, fast-paced programs that positively impact the lives of students and the communities we serve together.
Having started in 2013, our team has a great amount of experience helping public institutions expand their healthcare program offerings to meet the demands of businesses in the local community.
Since our start, HarperRand has grown over 30% each year.
We've added new locations country-wide and created new career opportunities to strengthen our team and continue our mission of providing students with high-quality affordable healthcare career education programs and to help build the essential workforce.
Our Culture At HarperRand, our mission is to create and sustain a culture based on our core values of Trust, Loyalty, Teamwork, Commitment, Consistency, Honesty, and Expertise.
Upholding these values is the cornerstone of our success in cultivating a culture that develops strong and genuine working relationships.
We strive to empower our employees to do their best work through personal growth and development.
We've fostered a culture that promotes constructive discussion and the prioritization of student success.
We discourage departmental silos and encourage constructive feedback and ideas from all individuals in the company.
Who We're Looking For We are looking for an enthusiastic and self-motivated full-time Student Support Services Coordinator to join our team at our Live Oak, Texas location.
We are interested in candidates who are looking to work for a company that is passionate about changing lives and helping build the essential workforce! The schedule for this role is Monday through Thursday from 11 AM to 7 PM and Friday from 11 AM to 3 PM.
The Student Support Services Coordinator's duties and responsibilities include:
Supports the new student enrollment process by answering incoming student questions, provide a thorough review of program, tuition and associated costs Delivers program information via telephone and written materials, communicating school policies, processes and procedures.
Addresses issues or concerns regarding cost, financing, dress code, curriculum, tutoring, testing procedures, enrollment paperwork information, cancellation policy, or other related items Maintains CRM database to company standards.
Perform the functions of the job while remaining compliant with organizational policies as well as state, federal and other regulatory bodies Participates in and suggests recruitment/outreach activities Performs administrative tasks associated with department activities Maintains professional knowledge in applicable areas Travels to various locations for training and support as necessary Assists Regional Director of Texas and Vice President of Texas as necessary This role requires the following qualifications and skills:
EDUCATION:
High School diploma.
Related area and/or equivalent experience and training preferred SPECIALIZED SOFTWARE OR SKILLS:
MS 365 Office Suite BILINGUAL:
English and Spanish preferred YEARS OF
Experience:
2
years customer service; school admissions experience preferred 1 year of sales experience preferred Customer Service/Communication Skills:
Strong ability to talk, listen and help resolved conflicts with customers.
Highly effective listening skills matched with the ability to communicate in a clear and friendly manner.
When communicating in writing via email or live chat, you will need to be able to communicate professionally and use correct grammar.
Patience:
Possess the ability to stay polite, even in stressful situations.
Problem-Solving Skills:
Creatively manage challenges, understand available resources and assist students and employees with their issues.
Why You Should Work With Us We offer generous pay along with health benefits we are proud of.
Our health benefits include medical, dental, vision, and complimentary life insurance plans.
We offer discretionary bonuses, raises, and promotions based on company and personal performance.
We are known for rewarding our employees and sharing our successes with the team.
We value work-life balance and self-care.
Our work schedule is based on a 34-hour work week giving our employees more time to take care of personal needs.
It's the perfect time to join our team.
We're at an exciting time in our company's history.
Come be a part of our amazing growth and help develop the heroes of tomorrow.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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