Customer Support Agent - Work from Home Administrative & Office Jobs - San Antonio, TX at Geebo

Customer Support Agent - Work from Home

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1 San Antonio, TX San Antonio, TX Full-time Full-time $18 an hour $18 an hour 1 day ago 1 day ago 1 day ago GlowTouch is growing and we are expanding into San Antonio! We are looking for experienced Customer Support Agent - WFH to join our motivated and ambitious team.
Come be one of the pioneers at our newest location! What Will You Do? As a Customer Support Agent, you will be responsible for answering all inbound customer support inquiries.
The overall goal of each experience is to effectively diagnose customer needs to ensure all are addressed.
Ideal candidates for this position will be outgoing, intelligent, dependable, and ready to take their career to the next level with a growing company.
We are seeking individuals who have outstanding customer service skills and are eager to put a smile into every interaction.
This position will be Work From Home; however, you must reside in San Antonio, TX to be considered In this position, you will:
Provide extraordinary customer service to build positive rapport on every interaction Manage your time effectively to keep up with the incoming calls from the queue Accurately document information exchanged during each call Take ownership of customers issues and follow problems through to resolution Maintain records and document customer service actions and discussions Maintain an orderly workflow according to priorities Other duties as assigned Who You Are:
To be considered, candidates are expected to have the following:
Proven working experience in a customer service environment, preferably Technical Support Experience in providing customer service support Available to work Monday-Friday Proficient in communications Strong organizational and time-management skills Exceptional attention-to-detail Advanced troubleshooting and multi-tasking skills Who We Are:
GlowTouch is a Louisville-based company that provides personalized contact center, business processing, and technology outsourcing solutions.
In nearly two decades of operations, we have grown from a few employees in a single location to global company with thousands of staff members who support an international clientele.
Putting People First is not just a motto; it's who we are and what we do.
We value our employees, customers, and communities.
We don't hire for jobs; we help employees map out careers with us and have an enviable retention rate.
Many clients have been with us for decades because we go beyond doing what is expected.
A lot of companies talk of having a family atmosphere; we put those words into action.
Education:
High School Diploma or equivalent educational experience is required.
Wage:
$18/hr Location:
This position will be Work From Home; however, you must reside in San Antonio, TX to be considered Job Type:
Full Time Hours:
Monday - Friday 8am-5pm CST
Benefits:
GlowTouch offers a comprehensive benefits package that includes health, life, vision, and dental insurance, as well as a 4% max matching 401K, and other financial opportunity options.
GlowTouch is a certified woman-owned business and an EOE employer who welcomes diversity.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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