Area Operations Manager
Overview
Role Overview
Under direction of the Director of Operations (DO), the Area Operations Manager (AOM) partners in improving operational efficiencies and addressing marketing, operational, and people challenges. The AOM assists the DO with implementation of operational improvement programs in order to maximize community performance.
Responsibilities
The Role You'll Play
Assist the DO with day-to-day projects and assignments
Ensure compliance with company standards
Assist with implementation and maintenance of corporate and local initiatives
Act as an advisor with change management process
Assist DO with quality control as needed with on-site visits, including grounds, amenities, and walking vacants; Provide suggestions/solutions for areas of improvement
Assist DO to ensure marketing and training updates/expectations are met
Participate in DO Yieldstar calls
Assist DO with property action plans and help resolve the issues that arise
Have a sense of ownership for the success of new developments (lease-ups) and acquisitions in the region
Responsibilities include assisting with the setup of the trailer/office and with training new associates, as well as assisting with operational efficiencies and then helping to monitor performance
Participate as needed in special projects
The Area Operations Manager supervises the work of Community Managers and their teams.
The Area Operations Manager reports to the Director of Operations.
Your Building Blocks of Success
High school degree or equivalent; Some college preferred
CAM , ARM designation
5
years' experience in property management; 3
years in a Community Manager role
Lease-up and renovation experience preferred
Ability to recognize problems and take action to improve a team
Demonstrated success working with a diverse workforce
Strong financial management skills; Well-versed in budgeting and forecasting
Exceptional interpersonal, leadership, and mentoring skills
Ability to travel
Superior customer service skills
Strong written and verbal communication skills
Proficiency with Microsoft Office and industry software
Company Overview
At Cortland, we create, reimagine, and manage apartment communities for over 100,000 residents nationwide. Headquartered in Atlanta, GA, we have communities in ten states and regional offices in Charlotte, Dallas, Denver, Houston, and Orlando. From product design and procurement to general contracting and property management, we do it all to make sure our communities are the perfect setting for living life to its fullest.
Our success is fueled by our belief in a better life where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland Partners is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortlandpartners.com or call 404.965.3988.
Cortland Partners is a drug-free workplace.
Cortland Partners participates in e-verify to verify the employment status of
all persons hired to work in the United States.
Qualifications.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Role Overview
Under direction of the Director of Operations (DO), the Area Operations Manager (AOM) partners in improving operational efficiencies and addressing marketing, operational, and people challenges. The AOM assists the DO with implementation of operational improvement programs in order to maximize community performance.
Responsibilities
The Role You'll Play
Assist the DO with day-to-day projects and assignments
Ensure compliance with company standards
Assist with implementation and maintenance of corporate and local initiatives
Act as an advisor with change management process
Assist DO with quality control as needed with on-site visits, including grounds, amenities, and walking vacants; Provide suggestions/solutions for areas of improvement
Assist DO to ensure marketing and training updates/expectations are met
Participate in DO Yieldstar calls
Assist DO with property action plans and help resolve the issues that arise
Have a sense of ownership for the success of new developments (lease-ups) and acquisitions in the region
Responsibilities include assisting with the setup of the trailer/office and with training new associates, as well as assisting with operational efficiencies and then helping to monitor performance
Participate as needed in special projects
The Area Operations Manager supervises the work of Community Managers and their teams.
The Area Operations Manager reports to the Director of Operations.
Your Building Blocks of Success
High school degree or equivalent; Some college preferred
CAM , ARM designation
5
years' experience in property management; 3
years in a Community Manager role
Lease-up and renovation experience preferred
Ability to recognize problems and take action to improve a team
Demonstrated success working with a diverse workforce
Strong financial management skills; Well-versed in budgeting and forecasting
Exceptional interpersonal, leadership, and mentoring skills
Ability to travel
Superior customer service skills
Strong written and verbal communication skills
Proficiency with Microsoft Office and industry software
Company Overview
At Cortland, we create, reimagine, and manage apartment communities for over 100,000 residents nationwide. Headquartered in Atlanta, GA, we have communities in ten states and regional offices in Charlotte, Dallas, Denver, Houston, and Orlando. From product design and procurement to general contracting and property management, we do it all to make sure our communities are the perfect setting for living life to its fullest.
Our success is fueled by our belief in a better life where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland Partners is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortlandpartners.com or call 404.965.3988.
Cortland Partners is a drug-free workplace.
Cortland Partners participates in e-verify to verify the employment status of
all persons hired to work in the United States.
Qualifications.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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